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Bron Dexuravia

Privacy Policy

Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Last Updated: March 15, 2025

Introduction and Scope

Welcome to Bron Dexuravia. This comprehensive privacy policy explains how we collect, use, process, and protect your personal information when you interact with our career development platform focused on global ecology education. This policy applies to all services offered through brondexuravia.org, including our learning programs, remote learning resources, and professional development courses.

By using our services, you agree to the collection and use of information in accordance with this policy. We believe in complete transparency about our data practices and want you to understand exactly how your information is handled throughout your learning journey with us.

Information We Collect

We collect several types of information to provide you with the best possible learning experience and to improve our educational services. Understanding what we collect helps you make informed decisions about sharing your information with us.

  • Personal Identification Information: Name, email address, phone number, professional title, and educational background when you register for our programs or contact us for support.
  • Academic and Professional Data: Course preferences, learning objectives, career goals, industry experience, and progress tracking information to personalize your educational experience.
  • Technical Information: IP address, browser type, device information, operating system, and access times to ensure optimal platform performance and security.
  • Learning Analytics: Course completion rates, quiz scores, time spent on materials, and engagement patterns to improve our educational content and methodology.
  • Communication Records: Support inquiries, feedback submissions, and correspondence with our educational team to provide comprehensive customer service.

Important Note: We never collect sensitive personal information such as financial data, health records, or government identification numbers unless specifically required for certification processes and clearly disclosed beforehand.

How We Use Your Information

Your information serves multiple purposes in delivering high-quality educational services and maintaining a secure learning environment. Every piece of data we collect has a specific purpose that directly benefits your learning experience or helps us improve our platform.

We use your personal information to create customized learning paths based on your professional background and career objectives. This includes recommending relevant courses, tracking your progress through different modules, and providing personalized feedback on your achievements. Your academic data helps us understand learning patterns and improve our curriculum to better serve students in the global ecology field.

Technical information ensures our platform runs smoothly across different devices and browsers while maintaining security standards. We analyze usage patterns to identify potential technical issues before they affect your learning experience and to optimize our content delivery systems.

Communication records help our support team provide consistent, helpful assistance and allow us to follow up on your inquiries effectively. We also use aggregate data to identify common questions and create better self-service resources for all students.

Data Sharing and Third Parties

We maintain strict controls over how your information is shared and never sell your personal data to third parties. Our approach to data sharing is based on necessity, consent, and legal requirements, always prioritizing your privacy and the security of your information.

We work with carefully selected service providers who help us deliver our educational services, including cloud hosting providers, email communication platforms, and analytics tools. These partners are required to maintain the same high standards of data protection and are only permitted to use your information for the specific services they provide to us.

  • Educational content delivery networks for course materials and video streaming
  • Email service providers for course notifications and educational updates
  • Customer support platforms to manage and respond to your inquiries
  • Analytics services to understand platform usage and improve user experience
  • Payment processors for secure transaction handling (when applicable)

We may disclose your information when required by law, such as responding to court orders, legal processes, or government requests. In such cases, we will make every effort to notify you unless legally prohibited from doing so.

Your Privacy Rights

You have significant control over your personal information and how it's used within our platform. We believe in empowering our users with clear options and easy-to-use tools for managing their privacy preferences.

Access Your Data

Request a complete copy of all personal information we have about you, including your learning history, progress records, and communication history.

Update Information

Correct or update any personal information in your account at any time through your profile settings or by contacting our support team.

Data Portability

Export your learning data in a standard format that you can transfer to other educational platforms or keep for your personal records.

Delete Your Data

Request complete deletion of your personal information, subject to legal retention requirements and active course enrollments.

Restrict Processing

Limit how we use your information for specific purposes while maintaining your account and course access.

Communication Preferences

Control what types of emails and notifications you receive, including course updates, marketing communications, and system alerts.

To exercise any of these rights, please contact our privacy team using the information provided at the end of this policy. We will respond to your request within 30 days and may ask for verification of your identity to protect your information.

Data Security and Protection

Protecting your personal information is one of our highest priorities. We implement multiple layers of security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. Our security framework combines industry-standard technical safeguards with rigorous operational procedures.

All data transmission between your device and our servers is encrypted using SSL/TLS protocols. Your personal information is stored on secure servers with restricted access, regular security audits, and continuous monitoring for potential threats. We maintain backup systems to ensure data availability while implementing strict access controls to prevent unauthorized use.

Security Measures Include: Advanced encryption for data storage and transmission, multi-factor authentication for staff access, regular security assessments and penetration testing, automated threat detection systems, and comprehensive incident response procedures.

While we implement robust security measures, no method of transmission over the internet is completely secure. We encourage you to use strong, unique passwords for your account and to log out when using shared or public computers. If you suspect any unauthorized access to your account, please contact us immediately.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our educational services, comply with legal obligations, and resolve disputes. Our data retention practices are designed to balance your privacy rights with legitimate business and legal requirements.

Active account information is retained while you maintain an account with us and continue to use our services. Course progress data and certificates are kept for seven years after completion to support your professional development and provide verification of your achievements to employers or other educational institutions.

Communication records with customer support are retained for three years to ensure consistent service and resolve any ongoing issues. Technical logs and analytics data are anonymized after one year and used only for platform improvement purposes.

When you request account deletion, we will permanently remove your personal information within 90 days, except where retention is required by law or necessary to protect our legitimate interests. You will receive confirmation once the deletion process is complete.

International Data Transfers

As a global educational platform, we may transfer your personal information to countries outside Japan where our service providers operate or where our servers are located. These transfers are necessary to provide you with our educational services and are conducted with appropriate safeguards to protect your privacy.

When transferring data internationally, we ensure adequate protection through various mechanisms including data processing agreements with our service providers, adherence to international data protection frameworks, and implementation of technical and organizational measures that meet or exceed Japanese privacy standards.

We work only with service providers who demonstrate strong data protection practices and commit to maintaining the security and confidentiality of your information regardless of where it is processed. You have the right to request information about specific international transfers that affect your personal data.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you through email and display a prominent notice on our platform before the changes take effect.

Minor updates that don't affect your rights or how we process your personal information may be made without prior notice. We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Your continued use of our services after any modifications to this policy constitutes acceptance of the updated terms. If you disagree with any changes, you may discontinue using our services or contact us to discuss your concerns.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a privacy concern, please contact our dedicated privacy team. We are committed to addressing your inquiries promptly and thoroughly.

Email: support@brondexuravia.org Phone: +81583717530 Mailing Address: Bron Dexuravia Privacy Team
3 Chome-1-16 Onoharahigashi
Minoo, Osaka 562-0031, Japan

We aim to respond to all privacy-related inquiries within 48 hours and will work with you to resolve any concerns about how your personal information is handled.